There was no real way the model could fail without people who didn't understand it complaining to authorities.
Yes, there is a very real way for every ponzi to fail - when their cashflow turns negative. Scammers typically shut it off as soon as the influx of new money isn't sufficient to sustain the scheme, which is what happened with Bitconnect. People can complain about anything. Legit businesses don't use that as a reason to screw over their customers or investors.