Hello there, I have a huge problem. I tried to log into my account on Kraken as usual, but the site denied my login data, telling me that my password was incorrect. It definitely was not, as I logged in to the account just a few days before it didnt accept the same login data anymore. I am desperately in need of access to my account and to the funds on it, but I fail to log in for several weeks now. I have opened a ticket right away (ticket opened on 25.1.2018) but so far I didnt get any reply. Today I tried to sign in again, and now the site shows "Account temporarily disabled". I didnt do anything different than I always did when signing into my kraken account, but now its locked. There is no reason for this and I am really disappointed. I hope that you can help me here to get my support ticket processed faster, as I cannot wait much longer for the support to answer my query.

FYI: my account is verfied on tier 3.