I had been working with support on two annoying issues. Specifically:
- the one where WinMiner would suddenly "forget" all its settings and need to be setup again with email address, etc.
- the idle issue, where the GPU would just switch to idle for no apparent reason, and stay that way until the machine was rebooted and WinMiner restarted.
At first support was very prompt, receptive, and seemed genuinely interested in fixing the issues. However I now haven't heard back from them in a week after sending multiple log files showing the problem. I'm starting to think they are ghosting me, or are just unwilling or unable to fix them. I need to decide if I want to stick it out, or just move along to Nicehash...
I'd appreciate it if anyone else can confirm if they are also seeing these issues with v1.109? I'd really like to know if it is common or just me. Thanks!
the iddle issue is very very easy to fix. Just use
Manual mode and Start and Stop WinMiner whenever you want. Then you also have Farm Mode, but maybe that's not what you want.
In regards to WinMiner forgetting all of its settings, that's because you are using the Portable version, most probably. It happened to me when I used the Portable version, but never ever using the installed version.
Best regards!