Don't expect coins back, pay attention to what's being said "compensation is also being discussed but I will not make any commitments"
The guy is just trying to keep the scam going to continue to get grab as many coins as possible before the site goes dark, or he comes up with some bogus story about how the site was hacked & he wants to fix things.
Not sure if you guys are illiterate or what.
Giving back the frozen BTC is a commitment, giving ADDITIONAL compensations OVER the sums of frozen BTC (e.g. 5%, 10%) are not promised.
Trying to keep customers by insulting them is a F- strategy. People just want an explanation and ETA- which you continue to refuse.