Then on 13.01.2018 i made a new exchange but this time using ZEC, i then withdrew (2060 EURO ) using same method but this time the SEPA transaction went through Crypto Capital, then a few days later i recieved "PAID" and thats it since then nothing has come to my bank account nor is support answering my mails. I believe the issues is with Crypto Capital
yes it is entirley crypto capital. NEVER do an external transfer with cryptocapital!