Thanks Kj1,
This is a great idea actually, and I like the constructive approach you're having in suggesting a solutions that is acceptable for both our customers and us.

As Christian told you already, tomorrow we'll take a look to see if we can do that and we'll let you know!
Thanks! I'm not a customer though, I was one of the 30 batch-one'rs but when my mouse hoovered over the pay button I panicked and ran away screaming in twisted agony. Everybody who ultimatly ordered knew the risks - i pulled out because of them -, they should not complain this much imo.
But, I always found bitmine one of the most trustworthy asic producers because of the open info policy (and verifiable info!) - which is what brought me to that shiny pay button in the first place in a time of scammers. The delay is not your fault and you're doing all in your power to fix that. It shows that you guys are part of the good guys

Thats why everybody here should try to be constructive but sceptic, I believe there are some options left to explore to satisfy everybody.
I just might order a new gen device with you in the future when the asic landscape stabilizes. difficulty can't rise exponential forever right?
Donations appreciated lol (worth a try aint it?).