Oh god, this company.
Honestly i do not know how are they still alive. They are so old fashioned and tremendously overpriced and have shady tactics as well, they get extra money by using bad currency exchange rate.
I know that there are online versions for their services in FEW countries which includes U.s. , but for the rest of the world it is used mostly by scammers or old people who are not familiar with never technology.
Well, actually Western Union is fairly alive, with market capitalization about 9.5 billions, which is about ten times less than PayPal, but still ten times larger than Moneygram. And for the last 5 years WU experiences slow but constant growth.