Post
Topic
Board Exchanges
Re: Poloniex XRP deposit problem 1 day
by
magneto
on 15/02/2018, 07:01:07 UTC
My transaction is completed but it is not shown in my account, since 24 hours

Please help me

https://xrpcharts.ripple.com/#/transactions/8C960E09985AA18A29931318CC6A387A71483B0D43027475321B95586412062E



Ticket No #758460


Nobody answer me

before xrp deposit take 5 minutes

What can I do?




Transaction is completed, and even though there is no memo, poloniex doesn't seem to require one.

And also your transaction is well above the 20 ripple that is required to keep an address active at the start, so I don't see any reason for poloniex to be delaying your deposit apart from them being shitty with customer service.

It's quite a common issue and it's these issues that are deterring people from using poloniex.

Wait for a response from them, for me it was quite fast but it could be slower for you.