Post
Topic
Board Exchanges
Re: MtGox withdrawal delays [Gathering]
by
sturle
on 29/08/2013, 08:48:58 UTC
In case other people want to know about where I got the 10 days from: I let someone from MtGox support have a look at my previous version, and got some clarifications and updates.  The reduction from 20 to 10 days happened very recently.
Hmm.. 20days would match to my experience, 10 days not.
I agree. 10 days doesn't seem correct. My last SEPA withdrawal was send 2 weeks ago. All other are still waiting as "confirmed". All are smaller than 1000eur.
Only bank days (business days) are counted, so 2 weeks = 10 days.  Your next withdrawal should reach Pending any time now then.  Please keep us updated.

The waiting time depends on the FIFO queue for SEPA withdrawals, which is 4 days long currently.  I.e. a SEPA withdrawal between 1k and 30k EUR will reach pending state after four business days.

A few other interesting pieces of information:
The international transfer queue is actually progressing, and has reached mid June.  If anyone have an international transfer issued before June 20th which has been in pending for more than five days, you should contact support.  There is probably something wrong with it.  A misspelling, mistyped account number, your bank holding back the payment (there are a few examples of Citibank doing this), etc.