i have just deposited 7500 XRP had to wait 8h to get the balance but i got them trade them for BTC and transferred to binance
the site is slow as hell and for the 8h never got the response to my ticket but the site works !
is it a scam ? no idea but i had a few transactions from altcoins to btc and out of the exchange to binance buy xrp and in ledger nano s .