The "Pay This" button under outstanding payments is bringing me to a blank page every time I click it even though I won an auction. I tested the button in both Chrome and Firefox, but it didn't make a difference. How should I proceed?
Hi,
Can you send me your auction ID please so I can forward you the link. It seems like the "pay" button on the "outstanding payment" page has some java errors, will sort this out immediately.
Thanks for letting us know
Edit:I've tried so hard to replicate your issue with no success.. All items I've posted and bought allowed me to pay just fine, I've tried the below:
- Buy Now auction with Escrow
- Buy Now auction without Escrow
- Bid on item and win with Escrow
- Bid on item and win without Escrow
All were successful... Would you be able to tell me exact details as to what you've done so I can try and replicate?
Thanks a lot :-)
Auction ID #771
I go from: my account (top right corner of the screen) > buyer menu > outstanding payments > pay this > completely blank page
I have tested in both chrome and firefox (with adblock on and off) with the same result. I have also tested in Internet Explorer, but my version was so outdated that the entire site didn't display correctly. I also verified my java installation and confirmed that everything was running as it should.
Sorry, I wish I knew how to help you more. Is there anything in particular you want to know?
Edit: I also tried in incognito code, but got the same result.
Edit 2: Found another problem. Every message I get or send has two copies. Each box is one message.
