I am not a customer of BitInstant, but the way some of you (not all of you) are treating these support representatives is atrocious. I understand you're frustrated, I understand that you want your money, but some of you seem to forget that on the other side of that keyboard is a human being. I'm not going to take a side in this "BitInstant fraud" debate. On a personal level, even in just the interviews I've seen with Charlie, he is an incredibly good human being. I doubt his/his company's intent is to defraud anyone. Considering the sheer volume of complaints I've seen, they're probably practically crushed under the amount they have. All in all, remember basic human decency folks. I understand you're upset, but that gives you no license to treat another human being in the way you have done so far.
I reserve the right to freak out on any business or person who works for a business that is stealing my money. Anyone who trusts Bitinstant with their money again knowing all these past issues is asking for it in my opinion. I found cheaper and easier ways to get my coins. I equate what they were doing as fraud and I hope they get their buts handed to them in court. These stupid pictures and updates they are posting are a joke. Nobody believes you Bitinstant and nobody cares. I'm sure when you come back online though there will be a line full of dummies ready to give you their money.