Post
Topic
Board Beginners & Help
Re: Has anyone else tried Coinbase lately?
by
DrJoeGrine
on 31/08/2013, 02:45:15 UTC
I am so upset with coinbase at the moment. After waiting five days for the bitcoins to get processed, with 1 hour to go, I get an email that the transaction was cancelled due to high risk. It just so happens that bitcoin price surged $8. This is unacceptable in my opinion, I have also emailed about this and am still awaiting response. Now I am forced to place a new order at a higher price and hoping this one does not get cancelled too. I would think twice before using this service. My cancelled transaction # was A0WYIHD9

Edit: Olaf and the coinbase team completely resolved my issues above. They even pushed through my cancelled transaction at the price when placed. Coinbase is amazing and customer service is top notch. They will see more of my business. A++++++