She sent her entire balance from her blockchain.info wallet to an offline address.  She sent this balance without including a fee, and the transaction has been unconfirmed for a few hours.  I told her that I recalled reading here that simply importing the private key of the sending to a new wallet should work, but this does not work when I try importing to a new blockchain.info wallet.  I assume that this is because of the way that blockchain.info is set up, and that if I help her find some other online wallet service that allows for importation of private keys, that I can tell her to simply import the private key of the sending address there and then resend (this time with a fee, of course).  I distinctly remember that bitcoin is never lost in limbo, and if miners never take your transaction, that you always have the option of importing the sending address private key (albeit somewhere other than blockchain.info, apprently).  Any help is veyr much appreciated.