Deposit & Withdrawal Updates 16th February
We are aware of issues with long processing times on deposits and withdrawals. This doesn't affect withdrawals of ETH, ETN, BTC, LTC or DOGE.
We apologise for these and have been working hard on a resolution.
As of early next week we expect deposit times to be back within normal ranges, while withdrawals may take longer to restore to normal operation.
In the interim, please be aware that processing times on deposits or withdrawals may exceed 30 hours, although in most cases are likely to be less than this. Please don't submit support tickets relating to processing delays as we are unable to expedite these manually - our focus is on quickly resolving the issue for everyone.
Thank you for your continued support and understanding
The Cryptopia Team.
Ok, i am fine with that, but consider giving us back some compensation for opportunistic loss we have been taking it while you are having difficulties. Every company, every serious company, that really takes cares for their customer, would consider that as an option to keep them at their side.
Nice suggestion. The least they could do is to make 0% trading fees for a month. I would prefer some free airdropped coins to my Cryptopia account to cover my loss because of waiting, they could pay this from trading fees, but this is unlikely.
Cryptopia, if you're reading this, please check my withdrawal 3145205