Re: BitSyncom Im still waithing on batch 1 order how is that possible
Pff so getting my money back is out of the question 
currently overwhelmed, but I'll look into it, I don't have a problem with refunds if that was indeed a problem, but I do get a lot of shills that jumps on the brand wagon with batch 2 walletbit problem to request a refund for non-existing orders.
even right now, people are putting order number into that refund form for chips that does not exist, ( and in a phishing manner like consecutive order numbers, we don't use consecutive numbers for orders.)
You need to answer your support tickets promptly.
You need to respond to your customers individually.
Your excuses are not acceptable given you have failed to properly communicate for many many months.
People need to avoid your products in future it is clear that your customer support infrastructure is ad hoc and inadequate for the needs of your customers.