sent of my wallet to cryptopia, and no receive the BIS, i put the address and the message, about hour ago
Yeah, Cryptopia hasn't processed the withdraw for hours now. Likely manual work on the exchange's end, coins are safe.
Don't worry and wait a little bit first. Before the last pause of the market they used to process BIS transactions only once per hour. I guess they are in some kind of safe 'double check' mode at the moment and the processing of the incoming/outgoing transactions may take a little longer. Have patience and try to avoid opening tickets too quickly, otherwise we run into the same problem we just had, namely the overly long ticket log, which takes ages to catch up.