If you are going to make business you should find time on it. Is so difficult? It looks like full incompetence. 19 days withdraw delay! Makes difficulties for dividends payout. Can't solve problems with friedcat list. And so on...
This person can't be trust, especially when we speak about PT type of asserts!
I can confirm that I now have access to the email account.
I will be generating a new wallet and address and notifying FC today.
-Ukyo