I don't have any information to help you but you should certainly consider not making titles such as that. Originally I thought there was some malicious intent on Cryptopia's part, not cool dude not cool at all. You made a mistake, so you should own it. Don't blame others for your mistake, that is petty in my opinion. I hope you get your funds back, but I also hope you don't arbitrarily blame others. Thanks chief 
I agree that your title is very wrong. Cryptopia may have its own questionable problems, but in this specific case it is your mistake to have not secured your email enough. With such a title you suggest that there is some specific wrongdoing of the part of Cryptopia, which I would now say it is not the case.