Can someone tell me the current situation with this exchange?

Are they adding coins? Growing the user base? Trustworthy? Do they communicate with users via Discord/Telegram. What are your biggest challenges using the exchange?

I'm part of a team who are actively looking for a South American based crypto exchange to work with. We'll be spreading awareness of the project throughout the continent and want local options for the coin to be traded on. The project purpose is PoW + MN x11 Borderless Community Privacy Coin For South America