For some reason I got an email with a different reply from you saying talk to Trusted Coin and see what they say - maybe you wrote an initial post then edited it? I did talk to them and they resent me the QR code which is what I needed - so thank you for your reply even though it's not appearing in this forum.
It was probably a "Private Message" aka PM. By default, the forum software automatically sends notification emails of PM's with the contents of the PM when it comes from a non-newbie account. 
As you've discovered, some users have had success with contacting TrustedCoin directly using the original Email address which the registered with. TrustedCoin will then resend a QR code that can be scanned setup the 2FA code in Google Authenticator App (or other GAuth compatible app).
Glad to hear you got your issue sorted!