Do you mean BiddingPond.com is not a reputable company, or were just some account compromised?
Can you post the contact email-address, the WHOIS-data is protected and there's no email/contact form on the site.
I did not mean to imply that Biddingpond is not reputable. They have always been helpful when I had a problem. You can contact them here. Biddingpond has an account and an ongoing thread in these forums.