So, I did get my new verge coin off the site but the cost was tremendous. Don't do it! Report these guys to the authorities. 20661.07438016 verge has a market value of $1,614. C-cex let me transfer $436 dollars worth of btc out and kept the balance.

I will be filing a complaint today at https://www.consumerfinance.gov/ I urge you to do the same. Do not allow C-cex to steal your coins. Keep them there and file criminal charges.