I'm not getting a refund, but steamboat needs to update those whom are requesting refunds immediately. Also if 10,000+ chips cannot be met for a full batch of chips, I think people should consider reselling their assembled miners with chips at a discount.
There are some people who have no assembly commitment here - effectively steamboat is just a group buy organizer for them - getting their feedback should have been fast and drama free like the other group buys. These account for close to half of all chips ordered through steamboat.