Support wont do anything about it unless I sign a message with a bitcoin address but I never posted one. It's kind of an arcane policy.
This is why cryptocurrency is the future. All shares of the DOW will be traded on some guy's centralized Rube Goldberg machine he claims is decentralized but really isn't, then a random Nigerian will steal Bill Gates' private keys before having them stolen by another Nigerian the next day. The richest man on the planet will just alternate back and forth between random Nigerians multiple times per day.