We found an agreement with C-cex, it looks like they have a lot to do, can't trust new employees with such amounts of money but are willing to refund us but it takes time yes..
Yes, as announced before we already provide refund solution for XVG balances:
https://twitter.com/CryptoCurrEncyX/status/965881875721080832We will buy XVGCT which equals to your XVG balance for BTC step by step using our earning.
But why let the people trading this XVGCT? It's a nonsense, they should be bought only from you..