Could anyone assist with my problem please?

I've tried multiple times on all 3 of my S9's just delivered last week and there is no status in the status page.
I've tried resetting it to factory settings, but same problem.

https://s10.postimg.org/p42uv722h/bitmainfinal.png

I tried downgrading firmware too, but the is the system page, there is no bmminer version.

Also tried nicehash too.

https://s10.postimg.org/d27h18g15/vers.png

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(Moderator's note: This post was edited by frodocooper to remove inline image tags.)