Never ever send any ETH/BTC to a wallet given to you within telegram or elsewhere by people pretending to be support/admin!
Simple reminders that newbies should always remember, those who are pretending to help are mostly taking advantage so better to be well aware before sending any coins to anybody, learn to read and do some research before entrusting your money to anyone, it's a simple logic to investigate before doing any actions, better to be safe than sorry after, scammers are everywhere so better to prepare yourself and learn to know them before becoming a victim.