Dear HitBTC,
I have requested an withdraw of 0.197 BTC but is still pending for a long ago, and i have deposited 2222.72922261 XVG a long time ago and it still doesnt show on my account.
Please check,
Thank you,
Miguel
Let us assure you that the issue youre reporting will be dealt with as soon as possible. Please provide us with your ticket ID, well do the rest and report to you once our job is done.