For a moment i thought that i was alone (no reply on my scam accusation post) with this complain but now that i read some posts here and on reddit i understand that wex is just playing dirty. I read on their telegram group that verification take 1 day for "non blocked account", but not information about blocked/suspended account.
For my case i was using my account without any problem until in January i try to log in as usually and see a message saying my account has been suspended and to be verified. On their terms of use page, verification is not required for people who use crypto. I tried to talk to support and someone asked me proof of deposit. After i provided that, another member of support said all funds sent after btc-e seizure are in control of US and i was surprised because i didn't send any fund at this period. When i contacted them again to understand what is wrong, the same support member ask me to verify my account, then i filled the form and sent all scans. After that no more reply again from them on support or even here on forum where they just delete complains on their topic page.
What i can say is that i have been an IDIOT to continue to trust them because i had enough time to withdraw all my BTC and BCH from this site and now it is it is a little ibt late. It looks like they select some specific people to compensate their loses and if this method not work after a period
they will probably close their site.

I saw your post and based on information from this link https://wex.nz/page/1


I don't know if wex office is really there but on google map this place is a business center.