Hey hitBTC, trxHash: 0x0b59af78d0ef337201895eae93ce8e197bf388b481dd49500517d342058cda1d
Ticket #214346
How can you possibly be in crypto since 2013 and not have created code to properly looking into a JSON object correctly to dissect the actual amount of coins involved in the transaction?
I transferred from Cryptopia to you directly. Valid process. Only one address offered by you, and no "advanced" properties from Cryptopia. Just a simple transfer with email confirmation. What the f*&$ else can we do to make it work?
You receive a transaction via blochain. It is simple JSON with an internal JSON object, a dictionary with a dictionary. Your code accepts this, breaks it down, and creates a double-entry into your sub-system that feeds my account and your liability. Seems simple. I know, i have created a budgeting system that tracked $30b.
Yet your "advanced" system deposited +0, yes, +0 KBR into my account.
Seriously, it would seem you need to hire: a) more creative coders, b) more support staff.
thank you for listening and acting.
Sorry about the issue youre experiencing. Thank you for provided information! Our Support Team will take care of it at a shortest notice, and youll receive our reply within a day.