Hello,
I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.
I do not receive the email link, so cannot finish the last withdrawal step.
I've got 2FA and do not need any confirmation via email, just type a 2FA code during withdrawal process
I have 2FA, the transfer process does not give me any choice: The last step for me is to receive a link to my email for verification.
It appears every time I try to withdrawal coins. My last withdrawal was on December 29th- since then I cannot withdraw anything.
I tried LTC too, cannot move it off the exchange either!
Let us assure you that the issue youre reporting will be dealt with as soon as possible. Please provide us with your ticket ID, well do the rest and report to you once our job is done.