Does anyone have any great ideas?
Tag the worst vendors as scammers and/or ban them.
As long as
you permit these crap vendors to run amuk, there is going to be non-stop well-justified hate towards them.
Here's another example of BFL failing to meet deadlines and refusing refunds.
Unfortunately considering the lack of positive news on peoples refunds, I have not gone down that route. My time is worth much more than calling BFL daily for nothing.
If some success actually happens in the community then my priorities will obviously change.
EDIT: No one should have to be in the position I am in right now.