Yes I have traded there many times too. But the last 3 times I wasnt credited. tomorrow I Will call the Exchange that I have used to send coins to them. But cryptopia does not respond at all. And I do receive my funds at decent exchanches like kraken, binance and bittrex
So you mean you deposit have not fulfilled yet? Open the ticket if they don't answer better to post your questions on their reddit thread possibly there you will be heard.