It's obvious that fairlay's behaviours is unacceptable since they are not authority to confiscate people's money at will!
That's the  reason i am sick and tired of centralised bookmakers/exchanges i can't wait for decentralised betting and bitcoin exchanges , that's the reason we need them asap
In the mean time i am more than sure that fairlay will pay multiple times the amount they confiscated due to customers lose faith to them after that
I would advise betg to inform as many potential users of fairlay as he cans about this