(SCAM ALERT) Cryptopia stole my Money!!!!!!!
I withdrew UNIT coins 3 weeks ago and withdrawal status 'processing', so I opend a ticket next day, since then No answer at all. I know now the wallet is back online and working as you can see in uploaded image, and still 'processing' meaing Cryptopia stole my money
It's too soon to say they are "scamming" people then again it's true that their support sucks not to mention their deposit and withdrawal delay's seems to be taking too long to resolve.
If you have read their past update (Feb 16) about this problem it's been said that:
Please don't submit support tickets relating to processing delays as we are unable to expedite these manually - our focus is on quickly resolving the issue for everyone.
So I'm guessing this is likely the reason why you didn't receive any replies until now
And now from the latest update (Feb 22)
ZCL and General Deposit + Withdrawal Update 22nd February
We are making progress with our deposit and withdrawal issues. We have made a number of changes to the way we are processing deposits which has significantly improved performance. These changes are being tested initially on a few selected coins before going into widespread use, however these changes have already solved most of the deposit delays we were experiencing. We are now working on similar improvements for withdrawals. These will take a bit longer than deposits but we expect to have them operational within 2 weeks.
By the way they have a newly appointed CEO, let's just hope that he's man of his word