Guys, so Nitrogensports just canceled my 2 withdraw and locked my account because my account was sharing the IP with 2 others accounts. The problem is I was using TOR to access their website, and I used TOR because their Cloudfare service banned my country IP (Vietnam). I responded to their support regarding my problem, but I think I need to post here just in case if something happened, I will have the community behind me. The amount is 2.539 BTC, which is pretty high for me.
Here is the screenshot:

Hello Johnson. Have you emailed support/created ticket already? If yes, then rest assured the account/concern is already under investigation. In case it's not, we welcome a PM from you (please include Nitro ID and any other info you can give) so we can ping support about your concern. Thank you.
-Jason