Thx man, I have checked at
https://ardorportal.org/accounts/account/ and I found my IGNIS balance is ok ...
yes I am using the newest version 2.0.14 ... It always showing a RED msg (Warning: You are connected to the TestNet! The testnet peer port is 26874.) .. what is this ??!
seems that I have a syncing problem like you said but problem i don't see any mark of syncing or blocks like normal wallets ..
do you have any idea how to solve this?
That is your problem. The TestNet is for testing applications and is separate from the main Ardor network (the testnet and mainnet wallets are separate). The easiest thing for you to do is re-install Ardor and do not check the TestNet box during installation.