Seems that they are somewhat scared by the competition of crypto...
"In a passage about new competitors in the financial services industry, Bank of America expressed caution about how client preferences could lead them to use products like cryptocurrencies - for which, as it stands, the bank does not offer any support."..
Sounds like it.. Cheers
Many banks will have to lose due to Bitcoin. Sooner or later Banks will no longer be used for transfers but rather to just get loans, maybe not even this since all the money will be gone into the crypto market.