That's how I feel also... If there was no bonus involved then they should pay the OP their winnings. But to keep their deposits is alright thievery. What's to stop this casino was doing this to anyone they choose and steal everything from them?
Yep, if no bonuses are involved then there is literally nothing for FortuneJack to lose by refunding these deposits...
Yes, if someone from the dorm has claimed the bonus but Op did not, it's still the same thing. In other words, the terms of FJ has been broken and they have the right to block the accounts.
It will be a tough case for op and Fj to solve and I'm also wondering how OP will prove all this out to make himself innocent. I hope the amount is not big enough and op can digest the consequences.
Well, yeah. He will needs to prove that he indeed was using a public PC to do this and he had dormmates that also used FortuneJack. It'll be a tough story to tell to FortuneJack support especially if they do not have the direct power to act upon this case.
I don't know how this can be resolved, it'll be all luck based honestly. FJ conditions are obviously in favor for themselves and not the users, and they do not tell you until your account actually gets blocked. Another reason not to gamble on public computers, and always skim through the terms.