Yobit support has not responded for 2.5 months. It's just incredible. Unfortunately, I think that they appropriated my XEM.
Tickets do not close, just complete silence from admins. There are no methods to solve problems with this exchange?
Any tel no or email to contact?
Did you try direct in the chat? I think you need to have a balance of 100k satoshi in your active deposit, then you can use the chatbox. I haven't been to yobit in a while but I distinctly recall that you could chat in there and ask for admin, if they're around they usually respond directly. No harm trying right? They have always responded when I tried but that was some months ago.