I have a wire from July 11 pending for 4 figures. (2 months so far)
I'm going to try to get a EUR account at a UK bank and do a SEPA.
One week ago I asked support if I would get my money quicker by cancelling and going via SEPA. Here is what they sent me Sept 3rd.
Our apologies for getting delayed. Here are the answers for all your questions.
1. We are sorry to inform you that we are not able to provide a specific ETA on International withdrawals as of now. We are clearing all the backlogs and speeding up the process. Hope this issue gets resolved soon.
2. Since there is no ETA, we will get back to you once the withdrawal has been processed fully. We hope that the situation will soon becomes normal.
3. As of now average processing time of Euro transfers is two to three weeks and we are not able to provide a time frame on International Wire transfer type.
4. Yes, If you cancel and do the withdrawal via SEPA, it will be much more faster than International Wire.
We will updating the website soon to let the customers know about the current Mt.Gox situation, as we used to update every month. Our apologies for the inconveniences caused. Let us know if you have further questions regarding this.
Best regards,