For reference, that guy got refunded too, so far everyone who has asked for it has gotten a refund.
He just posted a few minutes ago about getting refunded. That is just piss poor customer service. The dude should not have to post on the forums and practically beg for notice to get a refund.
Pathetic customer service on BitSynComm's part. I'm still waiting to hear update 2 from Steamboat, as I'm sure he's trying to straighten things out with Yifu, but I can tell you I'd rather not be dealing with BitSyncomm right now.
We'll see who actually ships first, BFL or BitSyncomm. So far, it looks like there is very little difference. They both overpromise and underdeliver.