I have 5 open SEPA transfers. 3 of them about 200, one 400 and one of 800. I ordered the transfers: 2013/07/30 , 2013/07/30 , 2013/07/31 ,2013/08/12 and 2013/08/14. One order from 2013/07/26 about 200 I got after 3 weeks.
I didn't have to contact support. MagicalTux explained it on #mtgox today:
Code:
13:30 < jouke> Just received an answer on my ticket: "We were bound to certain
withdrawal limits per day which forces the requests to pile up
in long queue. We suggest you to cancel all your pending
withdrawal request and make a new combined single request. So
that it be processed faster."
13:32 <@MagicalTux> remember one thing
13:32 <@MagicalTux> if you did multiple requests, only one can be processed
every ~20 days
In short: Cancel all your tiny withdrawals and merge them into one. It will be processed much faster.withdrawal limits per day which forces the requests to pile up
in long queue. We suggest you to cancel all your pending
withdrawal request and make a new combined single request. So
that it be processed faster."
13:32 <@MagicalTux> remember one thing
13:32 <@MagicalTux> if you did multiple requests, only one can be processed
every ~20 days
UPDATE:
I got my money today, 1800. So my last finished 3 withdrawals:
1800 : 26. August ----> 10. September
217 : 26. July ----> 19. August
200: 23. July ----> 25. July
So I can confirm, that it's like one SEPA every ~20 days
(from the day one SEPA was finished, not canceled)I requested a SEPA withdrawal BEFORE you did (23th August) and still nothing from Gox's side. Here you have again the proof that "queue organized in request order" is utter bullshit.