My guess is that Mt. Gox is in the process of going out of business. They are trying to get as many people to send them money while putting a freeze on any money going out.

A month ago I requested a withdrawl...  over the course of that month, about once a week I would request the status of my withdraw and they kept feeding me the same line of B.S. that they were doing withdraws manually, and it would take some time.  Then, about a week ago, they have stopped answering customer service requests all together.

My suggestion at this point is that anyone who is considering to use Mt. Gox should seriously think twice, and if they do, be prepared to wait months to get anything out of them, if at all.