I guess this is the world we live in. My team has been working 14 hour days trying to test and ship hardware to customers while also growing the mining operations. I have been totally transparent in what is going on here as well as my plans and approach to dealing with challenges on multiple levels, while keeping it fair to the customers & investors.
In all other retail businesses, if a backordered situation exists, you will just wait. I have taken steps to set aside hardware that will run on the behalf of customers in order to reduce their pain of waiting. Of course I'm not running PPS at 7%, that's ridiculous. Its PPLNS @ 3%. If you have a problem with the pool fee, then let us know what your pool is and we'll make sure you get the 1 - 2% more coin. If you want your share of NMC mined - whatever, send me an address.
Am I understanding this correctly? MBP is compensating for delays by running the equivalent hashrate for customers and then paying out when hardware ships? This is unprecedented in this industry and is to be commended. Can you imagine a scenario where BFL would do the same? Or anybody else? Correct me if I'm wrong but I think this is a major Good Thing. Credit where credit is due.