I have been reading about exchanging sites. all of them have people who lost their money due to hacks, or investors got their accounts closed, frozen (Coindesk) without proper explanations, usually exchange sites let them deposit money, but they don't let them withdraw their money.
Kraken(some review sites list this is as one of the best exchange site, what a joke) is also a shit hole, the same thing, money and coins missing, buggy laggy website, no customer support.
How do you make money of cryptocurrency when the exchange sites are predators to hunt people's money? Decentralized trade sites maybe? If I read positive reviews about these centralized exchange sites , they doesn't seem genuine at all, most of the time, it looks like someone ordered them from Fiverr. Binance, Bitfinex with the Tether fiasco, Coinmama.... All of them looks like scummy attempt to get your money.
It is our mistake we need to read the terms and conditions before ticking that tick box.But these kinds ofproblems hardly occurs if they keep huge amount of bitcoin in their exchange wallet but I don't think anyone who keep that much amount of bitcoin into that wallet anymore.But it is better to use decentralized exchanges,but I always use localbitcoin.com when converting into fiat but I never convert it into big money into my account.What we need to use is we need to convert not big amount of money at a time to save from freezing account.