Hi Brian from Betchain..

I am a new user on betchain.com and deposited about 12.6 LTC on your site.


The multihand blackjack said it was provably fair, but I had at least 6 instances when the verification failed, and on all these hands: the dealer either made a blackjack or made 21 with less than 7 on his face up card.

I emailed support@betchain.com too with the 2 screenshots; no response. When I contacted live chat, all i got was: it was provided by 3rd party, we can't do anything.

This is really bad for a company that advertises as provably fair.

Sunny2903


PIC: 1:  https://imgur.com/a/pFioE   --- image when I had about 11 LTC left in my account.


PIC: 2:  https://imgur.com/a/QAtDV   ---- image when I had 1.xx LTC  left.



I found multiple other times as well... but I didn't bother as my total money on your site  was more than my deposits at that time.

I went to quickhash website and verified the hash of the final results shown. They didn't match with the result hash provided on the provably fair verification tool on your site. This is really bad.