Hello, I understand your frustration regarding your loss, you were attended to in our support in less than 5 minutes and was informed about the transactions held in your account at the same time. Unfortunately after the transactions are processed and recognized by the network, there is no way to recover, we all know how things work.

We have security warnings on our site, directing on the need to activate 2FA, after all we are dealing with money, all security is little for thieves on duty hunting the opportunity.

When a user does not enter a password, an email address and does not activate 2FA, he takes the risks on his account. In moments like this it is very easy, to accuse the site, the administrators and all the team, but at any moment we stop to take care of him and guide him. I wish you and your family a lot of health and that you can achieve your goals.