hey im new here just found this forum and wanted to share my story what happend
im so sad... didnt had any money this month due car break down for the second time in a short period and needed to provide my son and me also food... i came to realize i still had around 10k digibyte this was not enough too cover the costs.. after an hour of thinking i decided to try my luck on luckygames.io it was all or nothing... i did 1 bet and ended up winning around 25k in digibyte
screenshot of the win
https://imgur.com/a/C8Ivs also notice the time i won
lucky as i was and crying i hurried to the withdrawel page but before i could enter my information i got logged out and couldnt retrieve my password anymore due server error i got i went to the live support and they said it got exchanged too BTC and sended to 3NZnzU9xEc9B5KeZL3yxZTaQKtCULEVwHE 0.08189152 BTC
screenshot of the withdraw to a BTC wallet
https://imgur.com/a/7spaShere is the adres it got withdrawed too 3NZnzU9xEc9B5KeZL3yxZTaQKtCULEVwHE 0.08189152 BTC
it happend in less 20 seconds...
i dont even own a BTC wallet i only use digibyte and cloakcoins
and they cant do anything for me .. i just have to accept it maybe a wrong idea from me too gamble it but when you desperate you do wrong things this time i was lucky for the first time in my life and then this happens im really lost for words now i need to find a way to fix everything and accept i lost my 25k digibyte wich was everything at this moment for me...
they dont give me any info what had happend or gave me an ip if someone logged in
my account got suspended also they dont respond to my emails aswell..
and who says it was a hacker maybe they did it i just have no clue at all.. its alot of money for me it was litterly all i had
i never share my private info or talk about what i had or share accounts or talk in those chats or private messages
im sorry i just had too share it
i had to do this.. to save myself cous no car is no work no work is no food hope my son understands this
thank you for reading this...
im litterly speechless

I'm sorry that you had to go through this.
Firstly you shouldn't have ever gambled to try to support your family. It'll just lead to more gambling at the end of the day, you'll probably develop a bad habit/addiction and in the end, you will gain nothing but losses.
But the problem here isn't that. You won, and somehow you got logged off. Luckygames is a shady casino which has had a track record of being quite untrustworthy. But even if it's an insider job, there is really nothing you can do to prove to them that it's one of their own guys that did it. They can easily claim a hacker or something like that.
Next time, use a more legitimate site if you are to gamble, and enable 2fa. Unless luckygames becomes super generous with you, you ain't seeing that money back